Tend Connect
Run bookings, intake and payments from one calm screen, with every arrival checked before drop-off.
- Online booking page you can embed on your site
- Vaccination policy for dogs, cats and other pets
- Deposits and payments through Stripe
Tend Connect · For pet businesses
Every pet cleared before arrival.
Booking software for kennels, catteries, daycares, groomers and trainers that checks every pet’s vaccinations against your policy. Automatically, before the car door opens.
Free to startNo credit cardBuilt in Australia
- Online booking, intake and payments
- Vaccination checks against your policy
- No Tend fee on payments
- Customers never need an app
The short answer
What is Tend?
Tend is pet-care software built in Australia. Tend Connect gives pet businesses online booking, intake, payments, messaging and automatic vaccination checks in one place. Tend Pass is a free pet health passport owners keep and reuse, so a pet’s records follow them from venue to venue.
Tend Pass
Your pet’s records in one place. Scan a vet certificate once, share it with any venue in a tap.
- Vaccinations, medications, allergies and feeding
- Share by link or QR, choose what’s included
- Revoke a link any time
How it works
How does Tend check vaccinations?
You set the rules once. Tend reads every pet’s records against them and tells you who’s ready. No more squinting at a photo of a 2019 vaccine card.
Set your policy
Choose what each species needs. C5, F3, Bordetella, or your own rules.
Owners share records
Through your booking page, or straight from their free Tend Pass. Intake fills itself.
Every booking flagged
Green, amber or red before arrival, always with a plain-English reason.
Tend flags records against the rules you set. It doesn’t replace your judgement or your vet’s advice.
Tend Connect
Everything your pet business runs on. One calm screen.
Booking, intake, payments and messages in one place, so nothing lives on a sticky note.
Online booking, day or night
Customers book boarding, daycare, grooming or training themselves. Multiple pets, deposits and balances included. Embed it on your own website.
BoardingDaycareGroomingTraining
Intake that fills itself
Medications, allergies, feeding notes and vet details arrive with the booking. Tend Pass holders never retype a thing.
MedicationsAllergiesFeedingVet details
Deposits and payments
Take payments through Stripe, with payouts to your bank. No Tend fee on top.
Messages on the booking
Chat with owners right on the booking, not across three inboxes.
Occupancy at a glance
Rooms, runs and sessions filling up across the day, week and season.
Every location, one login
Running more than one site? Switch between them, or see them all at once. Your team gets access to exactly what they need.
Analytics without spreadsheets
Bookings and revenue trends, ready when you are.
Tend Pass · Free for pet owners
One passport. Every venue.
A free pet health passport for your phone. Keep vaccinations, medications and vet history together, then share them with any kennel, daycare, groomer or trainer in a tap.
- Scan, don’t typePhotograph a vet certificate. Tend reads the dates and asks you to confirm anything unclear.
- Share by link or QRSend just identity, just vaccinations, or the full boarding pack.
- You stay in controlLinks expire, can be revoked any time, and show you when they’re viewed.
- Never miss a due dateA care calendar and reminders for vaccines, flea, tick and worming.
Join the waitlistRolling out on iPhone and Android in Australia and the US.
Who it’s for
Built for the way pet businesses actually run.
Set the services, spaces and vaccination rules that fit you, including mixed facilities that do a bit of everything.
Boarding kennels
Overnight stays, runs and suites. Most Australian kennels ask for C5.
Kennel vaccine recordsCatteries
Cat boarding with F3 checks and feeding notes that actually get read.
Cattery requirementsDog daycare
Daily regulars, packages and temperament notes in one place.
Daycare requirementsGroomers
Appointments, coat notes and a vaccination check before the first snip.
Groomer vaccine rulesDog trainers
Classes and private sessions, with records checked before group work.
How checks workCompared
How is Tend different from other pet booking software?
Most booking tools store a vaccine certificate. Tend reads it, checks it against your policy, and lets the record travel with the pet.
| Paper and spreadsheets | Typical booking software | Tend | |
|---|---|---|---|
| Online booking | Phone and email | Yes | Yes, embeddable |
| Vaccination check | Read by hand | Stored, checked by hand | Automatic, against your policy |
| Records travel with the pet | No | Locked to one venue | Yes, with free Tend Pass |
| Owner re-enters pet details | Every visit | Once per venue | Once, ever |
| Messaging | Texts, calls, email | Varies | On the booking |
| Price | Free, costs hours | Varies by plan and add-ons | From A$39 a month + GST, all features |
Pricing
How much does Tend cost?
Every feature in every plan. Free to start, no credit card, and no Tend fee on payments. Tend Pass is always free for owners.
Solo
For one-person pet businesses.
A$39a month + GST
- 1 user, 1 location
- Online booking and vaccination checks
- Intake, payments and messages
Business
For teams and busy venues.
A$99a month + GST
- Unlimited team members
- Everything in Solo
- Add locations from A$79 a month
Extra locations: A$79 for the second, A$69 for the third, A$59 each after that. Running 10 or more? Talk to us. Standard Stripe fees apply to payments.
Founding Partner Program
Learn more By invitation. Founding pricing locked in for life, and a direct line to the team building Tend.
What is Tend?
Tend is pet-care software built in Australia. Tend Connect gives boarding kennels, catteries, dog daycares, groomers and dog trainers online booking, intake, payments, messaging and automatic vaccination checks in one place. It pairs with Tend Pass, a free pet health passport owners keep and reuse, so a pet’s records follow them from venue to venue.
What vaccinations does a dog need for boarding in Australia?
Most Australian boarding kennels and daycares ask for a current C5 vaccination for dogs (covering distemper, hepatitis, parvovirus, parainfluenza and Bordetella), and many catteries ask for F3 for cats. Each venue sets its own rules, so always check with the venue and your vet. This is general information, not veterinary advice.
How does Tend check vaccinations?
Your venue sets its vaccination policy, for example C5 for dogs, F3 for cats, Bordetella, or custom requirements. When an owner books and shares records, Tend checks the pet against that policy and flags the booking green, amber or red before the pet arrives.
Do my customers need the Tend app to book?
No. Customers can book through your standard online booking page without an app. If they have the free Tend Pass, their pet details and records prefill the booking and the vaccination check happens automatically.
How much does Tend cost?
Tend Pass is free for pet owners. Tend Connect is A$39 a month for one-person businesses and A$99 a month for teams, plus GST, with every feature included in both. It is free to start with no credit card. Tend charges no fee on payments; standard Stripe fees apply.
How do I share my dog’s vaccination records with a kennel or daycare?
With Tend Pass, owners scan their vet records once and share a passport by link or QR code. They choose what to share, and can revoke the link at any time. The venue sees current vaccinations, medications, allergies and feeding notes with the booking.
Where is Tend available?
Tend is built on the Gold Coast, Australia. Tend Connect is live for Australian pet businesses through self-serve signup, and selected United States venues can join a pilot by request. Tend Pass is rolling out in Australia and the United States.
Less chasing. More wagging.
Set up your booking page and vaccination policy this afternoon. Your first cleared arrival could be tomorrow.